AI voice support for a multi-brand electric vehicle company
A voice customer service AI agent that supports owners and partners across all four Waev electric vehicle brands. The system handles technical troubleshooting, parts inquiries, and structured support-case creation with priority routing and Salesforce integration.
Anablock built a multi-brand voice agent that creates structured support cases, routes them by priority, and syncs them into Salesforce. The agent covers GEM low-speed recreational vehicles, Fusion commercial EVs, Taylor-Dunn industrial utility vehicles, and Tiger specialty configurations.
- Multi-brand voice agent
- Automated case creation
- Priority-based case routing
- Salesforce case management integration







