Anablock Privacy Policy

Last updated: 09/02/2024

1. Introduction

This Privacy Policy is provided by Anastasia Technology LLC, doing business as Anablock (“Anablock,“ “we,“ “us,“ “our“). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software applications and services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and billing information.
  • Usage Data: Information on how you use our applications and services.
  • Device Information: IP address, browser type, operating system, and other technical details.

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Improve and personalize user experience
  • Process transactions and send related information
  • Respond to customer service requests
  • Send promotional communications (with your consent)
  • Ensure the security and integrity of our services

4. Information Sharing and Disclosure

We may share your information with:

  • Service providers who assist us in operating our business
  • Legal authorities when required by law or to protect our rights
  • Business partners with your consent

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your data
  • Correction of inaccurate data
  • Deletion of your data
  • Objection to certain processing activities
  • Data portability

To exercise these rights, please contact us using the information provided below.

7. SMS Communications and Consent Data

7.1. SMS Programs

If you provide your mobile phone number and consent, Anablock (Anastasia Technology LLC) may contact you by SMS through two separate programs:

  • Marketing SMS: Recurring promotional messages, including company news, offers, and product updates.
  • Transactional SMS: Service-related messages, including appointment confirmations, scheduling reminders, and onboarding notifications.

Enrollment in each program is voluntary and requires separate, explicit opt-in.

7.2. Consent Recording

When you submit our contact or inquiry form and check an SMS consent checkbox, our CRM records the timestamp of your submission, the source of the submission, and the exact consent wording you agreed to for each individual consent (privacy, marketing, and transactional). This record is maintained for compliance purposes.

7.3. Use of Mobile Number

Your mobile number may be used to respond to your inquiry and to deliver SMS messages for the programs you have opted into. It will not be used for other purposes without your additional consent.

7.4. No Third-Party Sharing for Marketing

Mobile information (including your mobile phone number) and SMS opt-in consent data are not shared with third parties or affiliates for their marketing or promotional purposes. This information is not sold, rented, or traded.

7.5. Service Provider

We use Twilio, Inc. as a service provider to facilitate SMS delivery on our behalf. Your mobile number and related messaging information may be processed by Twilio as necessary to provide these services, subject to applicable privacy and data protection requirements.

7.6. Opt-Out and Data Retention

You may opt out at any time by replying STOP to any SMS message or by contacting us at admin@anablock.com. Upon opt-out, your number is removed from active sending lists. Consent records may be retained for a reasonable period for legal and compliance purposes, consistent with our general data retention practices described in Section 5.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated“ date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Anastasia Technology LLC (dba Anablock)
383 Sacramento Street, San Francisco, CA 94108
Email: admin@anablock.com