Anablock

IntroducingVuk Dukic, Founder + Salesforce Consultant

Vuk is a seasoned system architect with over 15 years of experience designing and building scalable, and reliable software systems.

His passion for creating elegant and efficient software solutions has led him to work on a diverse range of projects, from developing a cloud-based CRM system for a large investment bank to creating a real-time data processing platform for a financial services firm.

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In his current role at Anablock, he is leading cross-functional teams, architecting and implementing scalable software systems, and collaborating with stakeholders to define and refine project requirements. He is a strong believer in the power of agile development methodologies and haa a track record of delivering high-quality software on tight deadlines.

Anablock is a Certified Salesforce Consulting Partner.

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Professional experience

Anablock - Salesforce Consultant - San Francisco, CA (Feb 2020 - Present)

Senior Consultant actively working with business stakeholders and product managers to design the components and architect underlying systems. Leading Salesforce implementations for enterprise, mid-market and SMB companies in multiple industries.

Responsible for technical design and development of Flows, Process Builders, Lightning Aura components, Lightning Web Components, Apex controllers, SOQL queries, Einstein Analytics App (dashboards, lenses, and datasets), and Apex triggers.

Experience with Product Development Lifecycle and DevOps tools like GIT, Jenkins, Jira, Codeflow, Clickdeploy, Gearset, and Docker. Experience with Salesforce’s Web Services APIs. Responsible for utilizing SFDC best practices and guidelines to improve system productivity, scaling, and monitoring. I have web development experience with Gatsby, React, Node.js, Heroku, Netlify, and LWC OSS.

Coinbase - Senior Salesforce Engineer (Consultant) - San Francisco, CA (Jan 2019 - Jan 2020)

Community Cloud and Service Cloud implementation - responsible for building Lightning Aura components, Lightning Web Components, Apex controllers, SOQL queries, Einstein Analytics App (dashboards, lenses, and datasets) and triggers and developing in CI/CD and deploying code with Salesforce DX, Git, Codeflow, Heroku and Puppeteer and actively working with business stakeholders and product managers to design the components and architect underlying systems.

U.S. Bank - Lead Software Engineer (Consultant) - San Francisco, CA (July 2018 - Jan 2019)

Financial Services Cloud - Technical lead responsible for implementing Qualtrics CX Measurement & Management System, Salesforce Service Cloud, Heroku, and Sales Cloud with Einstein AI. Development with Apex, SOQL queries, React, and Node. Responsible for resource planning, solution design, ISV analysis, technical architecture, product development, cost analysis, and gathering requirements. Daily interactions with business stakeholders, executive sponsors, vendors, and project resources (interviewing, managing, and training). Experience with Apache Kafka.

Accenture - Lead Salesforce Developer - San Francisco, CA (Apr 2017 - June 2018)

Salesforce Developer responsible for implementing, optimizing, and supporting Salesforce org for Fortune 100 Accenture clients with 2,400+ Salesforce users. I was engaged in multiple highly customized Salesforce environments. Developed with Lightning.js, Aura Components, React, Heroku, Visualforce, Apex, Javascript, CipherCloud (data encryption), Skuid UI, jQuery, SOQL queries, and declarative tools and followed Apex Enterprise Patterns and Salesforce Integration Design Patterns.

Clara (acquired by SoFi) - Salesforce Engineer - San Francisco, CA (July 2018 - Jan 2019)

Salesforce org with 100+ users, multiple custom integrations, and over ten connected apps. Planned, designed, and developed Lightning (Aura) Components, SOQL queries, Apex triggers, Apex classes, Javascript, Heroku apps components, and API integrations with proprietary systems. I have migrated the org to Lightning Experience and implemented managed packages and integrations for TalkDesk (CTI app), Marketo, Salesforce Inbox, Yelp, PhoneBurner, FastCall, Five9, LiveText, Slack, and SendGrid. Experience with Kafka, Enterprise Message Bus architecture, Docker, and PagerDuty integration.

CRM Systems - Senior Salesforce Developer (Consultant) - San Francisco, CA (July 2018 - Jan 2019)

Administrator and Developer for several Enterprise and SMB companies (30 to 6,500 Standard users per Salesforce org). Responsible for all SFDC support and development phases, including business analysis, requirements development, implementation, and support of custom processes and apps. Development experience with Aura Components, Apex, SOQL queries, and Web Services.

Oracle - Technical Lead/Core Technology - Redwood Shores, CA (June 2012 May 2013)

Responsible for technical support within Enterprise Named Accounts. Managed a technical team tasked to provide a system and business solutions to Fortune 500 named accounts to impact their strategic initiatives and ROI. It generated customized technical solutions for multiplatform architecture leveraging Oracle’s technologies: J2EE, Oracle D.B.E.E., GoldenGate, WebLogic, and Tuxedo.

Endicia (acquired by Stamps.com) - Salesforce Administrator - San Francisco, CA (July 2018 - Jan 2019)

Responsible for Salesforce implementation and sales process automation. Worked closely with internal sales and marketing leadership to establish workflows and business processes. Ownership of all technical aspects of Salesforce.com, including data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, SOQL queries, and Apex classes and triggers. We identified and evaluated vendor/partner software and integration strategies.

Verizon Business Solutions - Sales Engineer - Dallas, TX (Mar 2000 - June 2010)

Responsible for acquiring, implementing, and maintaining new accounts. Provided software and telecom solutions (voice, VPN, C.P.E., hosting, OC3, OC12) to Fortune 1000 clients. I comprehended customer applications and made recommendations for WAN, C.P.E., and other telecom systems.

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Projects

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Software development skills

As a software engineer and system architect, Vuk has worked with multiple systems and tech stacks. He has experience working with web development, cloud, enterpise software, and system integrations. Vuk has proficiency in:

  • Apex
  • JavaScript
  • Lightning Web Components
  • React
  • Gatsby
  • GraphQL
  • Node.js

He has in-depth experience with implementations of:

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