Our Values

At Anablock we believe that our role is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, diversity, culture of tolerance, freedom of choice, and more.

Job Details

The Salesforce Administrator will be responsible for the successful implementation, configuration, and maintenance of the Salesforce CRM platform, including but not limited to the Sales Cloud, Service Cloud, and AppExchange products. The Salesforce Administrator will act as the primary point of contact for all users and ensure the highest level of customer satisfaction. They will also be responsible for providing training and support to the Salesforce user base, troubleshooting any technical issues, and providing end-user support.

Responsibilities

• Install, configure, and maintain Salesforce environments, including the Sales Cloud, Service Cloud, and AppExchange products.

• Create and maintain custom objects, workflow rules, and validations.

• Create reports, dashboards, and custom fields.

• Manage user profiles, roles, and security settings.

• Create and manage custom permissions and profiles.

• Monitor user adoption and utilization of Salesforce.

• Handle user support requests and provide training and end-user support.

• Troubleshoot and resolve technical issues.

• Develop and maintain custom Lightning Flows.

• Develop and deploy customizations and enhancements.

• Perform system integrations.

• Develop and maintain documentation.

• Proactively research new Salesforce features, products, and services.

• Work closely with other teams to ensure successful implementation, configuration, and maintenance of Salesforce.

• Lead Salesforce projects and coordinate with other stakeholders.

Skills Required

• At least 5 years of experience in Salesforce Administration.

• Salesforce Administrator certification.

• Advanced knowledge of Salesforce configuration and customization.

• Knowledge of Lightning Flows.

• Knowledge of Salesforce data structures, formulas, and workflow rules.

• Knowledge of Salesforce security model.

• Experience with CRM implementation.

• Experience with Salesforce integration with other systems.

• Proven ability to troubleshoot and solve technical issues.

• Ability to work independently and manage multiple tasks simultaneously.

• Strong organizational and analytical skills.

• Excellent communication and customer service skills.

• Ability to work in a fast-paced environment.

• Aptitude to learn new applications and technologies quickly.
• Ability to work with tight deadlines.

• Self-motivated and results-oriented.

Required Qualifications

• Bachelor’s degree in computer science or related field.

• At least 5 years of experience in Salesforce Administration.

• Salesforce Administrator certification.

About Anablock

We offer a competitive salary based on experience, along with a comprehensive benefits package. Our friendly, collaborative work environment fosters innovation and provides flexibility in work hours, remote work options, and opportunities for career development. By joining our dynamic team, you'll have the chance to work on exciting projects and make a meaningful impact in your field.

Anablock Marketplace Benefits

Anablock is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Anablock does not accept unsolicited headhunter and agency resumes. Anablock will not pay any third-party agency or company that does not have a signed agreement with Anablock.